Download Vonage Extensions App For Android

 

Simply download the FREE Vonage Extensions app to your smartphone and enjoy unlimited calling on your mobile. Calls included in your call plan can be made from your smartphone. So you can make unlimited and inclusive international calls to up to 68 countries from your smartphone. Download to an iPhone or Android with a U.S. Phone number. Download Vonage Extensions for iPhone or Vonage Extensions for Android. Install the app. Mobile inbound calling (MIC) will disrupt the Call Hunt sequence. Any Vonage phone number using the Extensions App with mobile inbound calling enabled cannot be used in a Call Hunt sequence. Download to an iPhone or Android with a U.S. Phone number. Download Vonage Extensions for iPhone or Vonage Extensions for Android. Install the app. Mobile inbound calling (MIC) will disrupt the Call Hunt sequence. Any Vonage phone number using the Extensions App with mobile inbound calling enabled cannot be used in a Call Hunt sequence. Vonage Call is a relatively new Windows Phone app that is designed form making calls using Vonage extensions. Vonage is a home phone service that connects your calls using a high-speed internet.

The FAQs in this article address the most common questions asked about the Vonage Mobile app, which lets you talk and chat with other Vonage Mobile users worldwide for free*. You can also place low cost international calls to than 200+ countries by purchasing 'talk time'. Para obtener más información sobre cómo configurarlo y usarlo, consulta Aplicación Vonage Mobile® (para Apple y Android) .

Have Vonage Home Service? Descarga la Aplicación Extensions® y lleva tu teléfono residencial de Vonage contigo vayas donde vayas. There is no need to purchase 'talk time' and if you place a call that is not included in your Vonage calling plan, the charges are displayed on your bill.

*Inactivity Charge: Vonage Mobile will deduct a per month inactivity charge of $1.00 from your account after six (6) consecutive months of inactivity until the balance reaches zero. At Vonage’s sole discretion, we will make commercially reasonable efforts to notify you of this fee via SMS message, in-app notification, push notification, or email. You will receive email notification prior to the Inactivity Fee being placed against your account. Una vez que vuelvas a realizar llamadas, ya no se aplicará el cargo por inactividad.

General

Why would I use the Vonage Mobile app?
This app offers you the convenience of talking and chatting with other Vonage Mobile users for free anywhere in the world. This includes making video calls, sending video chats, sharing photos, location and more. You can also purchase 'talk time' credits to take advantage of talking to non-Vonage Mobile users in over 200 countries for some of the lowest available rates.

  • Make calls on up to five devices, including purchasing and using 'talk time' credits on any linked device.
  • Receive incoming calls and pick up the call on any of the five linked devices.

NOTA: If you have Vonage service at home, download the Aplicación Extensions® y lleva tu teléfono residencial de Vonage contigo vayas donde vayas. There is no need to purchase 'talk time' and any calls not included in your calling plan are listed on your Vonage bill.


How much does it cost to use the app?
Download the app to talk and chat with other Vonage Mobile users for free anywhere in the world. You can also talk to any Vonage customer with home service for free. To talk to non-Vonage Mobile users in over 200 countries for low international rates, you can add 'talk time' credits in increments of $4.99, $9.99, $14.99 y $19.99 (hasta $50.00).

What features does Vonage Mobile offer?

Link Up to Five Devices

Link your Vonage Mobile phone number to up to five other Apple and Android devices.

  • Llamar desde cualquiera de los equipos vinculados.
  • Recibir llamadas. Las llamadas entrantes suenan en todos los equipos vinculados.
  • Ver todos los mensajes de chat dentro de la aplicación y el historial de llamadas perdidas desde cualquier equipo vinculado.
  • Purchase and use additional calling time on any linked device.
Calls and Talk Time Credit
  • Free calls to other Vonage Mobile and Home customers.
  • Calls to non-Vonage users is available for low cost rates:
    • Purchase and use additional calling time on any linked device.
    • Purchase 'talk time' in increments of $4.99, $9.99, $14.99 y $19.99 (hasta $50.00) within the app.
    • Purchases are directly billed to the customers active Apple iTune Store or Google Play Store account.
Chat Features

Services are free with other Vonage Mobile users.

  • Record and send video chats within the app.
  • Record videos (up to 20MB) outside of the app and send through chat.
  • Share location and contact information.
Correo de voz y llamada en espera
  • Voicemail and recording (up to 60 seconds) and sending of Video Voicemail.
  • Call Waiting (Apple Only)
Programa de recomendacionesReferral Program awards referrers $1 credit (up to lifetime limit of $10 per account) for each new customer who downloads and registers the Vonage Mobile app.

Do I have to be a Vonage customer to use the app?
No. Vonage Mobile is available to anyone who wants to talk and chat worldwide with other users for free and for anyone who wants to make low cost international calls from any mobile Apple or Android device.


Where can I find support for the Vonage Mobile app?
To obtain support for Vonage Mobile, you have several options:

  • Open Vonage Mobile app, tap Más y luego presiona Centro de ayuda. The integrated help is displayed.
  • Open the Vonage Mobile app, tap Más y luego presiona Email Customer Support. You can then create an email message that is delivered to our Mobile Support team. You will receive a response to your question within 48 hours.


Can I access details about Vonage Mobile in my Vonage Online Account?
No. Your Online Account does not include details about your Vonage Mobile activity. However, information such as call history, in-app chat messaging, voicemail and your account balance can be accessed within the app.

Is Vonage Mobile a mobile calling plan?
No. The Vonage Mobile app complements your mobile calling plan by providing you with a way to make free calls to other app users or Vonage Home users around the world. Additionally, you can make international calls to 200+ countries for rates lower than what you would pay through your mobile carrier.


Does Vonage offer a mobile phones or mobile service?
No. However, we do offer applications such as Vonage Mobile and Vonage Extensions. Both of these apps allow you to make low cost international calls for rates lower than what you would pay through your mobile carrier.


Do I have to have a mobile plan to use Vonage Mobile?
Yes. Vonage Mobile complements your mobile service/calling plan by offering you an app that enables you to make free calls to other app users or Vonage Home users around world. Additionally, you can make international calls to 200+ countries for rates lower than what you would pay through your mobile carrier.


Why should I use Vonage Mobile if it is not a mobile service plan?

  • Offers rates lower than mobile carriers to 200+ countries.
  • Bills directly to your active iTunes or active Google account.
  • Provides free in App calling and texting to other Vonage Mobile users.
  • Eliminates the need to purchase calling cards.
  • Allows you to manage how much you spend in international calling by purchasing credit in increments of $4.99 or $9.99.
  • Removes the need to purchase expensive international calling plans.
  • Does not require you to be a Vonage customer.


Can I transfer my Vonage Home service to Vonage Mobile?
No. Doctor strange comics free download. The Vonage Mobile app is separate from your Vonage home phone service. However, if are interested in making low cost international calls and you have an Apple or Android device, this product will work well for you. Remember, you can also extend the value of your Vonage Home service to up to two phones, including mobile phones if you use Vonage Extensions.

Supported Devices/Installation/Equipment

¿Qué equipos son compatibles?

  • Apple 4 y superior (iOS 6 y superior)
    iPad (iOS 4.0 and higher)
    Apple Watch (iOS 1.0 and higher)

  • Teléfonos Android (SO 2.1 y superior)
    Android Tablet (SO 3.2 y superior)
    Reloj Android Wear (SO 2.0 y superior)


How do download and set up Vonage Mobile?
Download from the Apple App Store for Apple devices or Marketplace for Android devices and follow the prompts to set up. If you want to link your Vonage Mobile account to up to five other devices, you must download Vonage Mobile on each device and sign in as an existing user using the credentials of the primary account holder. For detail instructions on how to set up and use, see Aplicación Vonage Mobile® (para Apple y Android) .

NOTA: If you are using on an iPad or a tablet, you must have a data plan from a cellular provider.
How do I link up to five Apple or Android devices?
Yes. You can link your Vonage Mobile account to up to five mobile devices. Para hacerlo, descarga Vonage Móvil y crea una cuenta en el equipo principal. You must then download Vonage Mobile and sign in as an existing user using the credentials of the primary account holder. For detail instructions on how to set up and use, see Aplicación Vonage Mobile® (para Apple y Android) .

NOTA: If you are using on an iPad or a tablet, you must have a data plan from a cellular provider.


I need push notifications. How do I turn on?
Push notifications allow you to receive incoming calls when the Vonage Mobile app is closed. On Android devices, you are generally asked to accept all notifications when you download an app from the store. On Apple devices, you are given the option to accept push notifications when you set up Vonage Mobile. If you did not set up push notifications on your Apple device, do so as follows:

  1. Presiona Configuraciones (on Apple device not in Vonage Mobile app).
  2. Presiona Notificaciones (o Centro de notificaciones).
  3. Desplázate hasta Vonage Móvil and slide Alertas on.


I have five linked devices. How do I replace one with a different device?

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  1. Deactivate the device you want to replace:
    1. Open Vonage Mobile and tap Más.
    2. Tab Acerca de.
    3. Presiona Salir.
  2. Download Vonage Mobile on the replacement device and sign in as an existing user with the credentials of the primary account holder.


How do I remove a linked device from my Vonage Mobile account?

  1. Open Vonage Mobile and tap Más.
  2. Presiona Acerca de.
  3. Presiona Salir.
Vonage


How do I know what version is installed?

  • For Apple:
    1. Open the Vonage Mobile app.
    2. Presiona Más.
    3. Presiona Configuraciones de la cuenta.The version is displayed in the bottom right of the screen.
  • Para Android:
    1. Ve a Inicio screen and tap the Menú button.
    2. Tap the Settings icon.
    3. Selecciona Aplicaciones.
    4. Selecciona Manage Applications.
    5. Find and selectVonage Móvil.


How do I upgrade?
The Vonage Mobile application does not update automatically. Instead, the customer must follow the instructions for their device type to install an upgrade.

  • For Apple:
    1. Presiona App Store.
    2. Presiona Actualizar in bottom right of screen.
    3. Locate and tap Vonage Móvil.
    4. Presiona UPDATE.
  • Para Android:
    1. Tap the Play Store icon.
    2. Tap the Menú key.
    3. Presiona My Apps.
    4. Locate and tap Vonage Móvil.
    5. Presiona Actualizar, which then changes to OK.
    6. Presiona OK when prompted to replace the current version of Vonage Mobile.


Can I downgrade to an earlier version?
No.


How do I move my Vonage Mobile account to a new or different phone?
If the customer you have the phone where you previously installed Vonage Mobile, do the following:

  1. Open Vonage Mobile on the phone where Vonage Mobile is currently installed.
  2. Presiona 'Más' y luego, 'Cuenta'.
  3. Presiona Setup y luego presiona Deactivate Account.
  4. Go to phone where you want to install Vonage Mobile and download the app from the Apple App Store or Android Marketplace.
  5. Follow prompts to install Vonage Mobile on the new phone.

NOTA: If you no longer have the phone, contáctanos. One of our Customer Care representatives will reach out to provide you with assistance.


How do I know if the app is running in the background on my phone?

For Apple:

  1. Presiona Inicio button twice from the main screen of Apple. Icons for apps that are running appear at the bottom of the screen.
  2. Scroll through the apps to see if the Vonage Mobile app is present. If it is, it is running in the background.

Para Android:

  1. Presiona Menú on main screen of Android.
  2. Presiona Configuraciones.
  3. Presiona Aplicaciones.
  4. Presiona Running Services. If Vonage Mobile is listed, it is running in the background

.
How do I use with my Android Wear Watch?
Con el reloj inteligente Android Wear puedes:

  • Responder mensajes de chat al elegir entre cinco respuestas predeterminadas.
  • Responder mensajes de chat con voz a texto.
  • Rechazar llamadas con un doble clic y responder con una respuesta automática.

If you are having difficulties pairing your smartwatch or notifications do not appear, contact the watch manufacturer for support.


How do I use the Apple Watch?
Minimum requirements to link the Apple Watch is an iPhone 5 with iOS 8.2 or higher. With the Apple Watch, you can:

  • Responder llamadas, con llamada en espera.
  • Cambiar entre llamadas activas y en espera
  • Responder mensajes de chat con voz a texto.
  • Rechazar llamada entrante.
  • Explorar llamadas recientes.
  • Enviar un recordatorio de devolución de llamada.

How do I pair the Apple Watch with Vonage Mobile?
Puedes conectar el Apple Watch con tu iPhone con cualquiera de estos métodos:

Use iPhone Camera
  1. Inicia la aplicación Apple Watch.
  2. Presiona Start Pairing.
  3. Move the Apple Watch under the iPhone’s camera keeping the face of the watch in alignment with the yellow outlined box on the screen.
  4. Follow prompts to complete the pairing.
Manually
  1. Launch the Apple Watch App.
  2. Tap on Start Pairing.
  3. Presiona Pair Apple Watch Manually.
  4. Tap the i icon on the Apple Watch to view its device name
  5. Tap the device name Apple Watch iPhone device list.
  6. Follow prompts to complete the pairing.

If you are having difficulties pairing your smartwatch or notifications do not appear, contact the watch manufacturer for support.

How do I use with Bluetooth?
The Bluetooth device must first be paired with the Android or Apple prior to using Vonage Mobile. Pairing cannot be performed from within the Vonage Mobile app. Inform customers that they should refer to the documentation for the Bluetooth device to obtain instructions on how to pair.


How much data does the app use to make or receive a call?
The Vonage Mobile app on average will use less data per minute than 1 email with a photo attachment or 1 minute of streaming music.
NOTA: The amount of data used can vary based on the customer's handset and cellular provider.

Download Vonage Extensions App For Android Computer


By default, does the app use my WiFi or 3G/4G data connection?
By default, the Vonage Mobile app attempts to place a call over a WiFi connection, if available. If a WiFi connection is not available, the call is placed over your 3G or 4G data network.


Can I install on a hacked, jailbroken or rooted phone?
No. The Vonage Mobile app is designed to work with official releases of the Apple and Android operating systems. Vonage is unable to support a hacked, jailbroken or rooted phone.

Add Talk Time and Check Rates

How much does Vonage Mobile cost?
The Vonage Mobile app is free to download and install. Calls and text messages from the Vonage Mobile app to other Vonage Mobiles users are free and calls to Vonage Mobile Home customers are free. You can also make low cost international calls to over 200+ countries by purchasing talk time in increments of $4.99, $9.99, $14.99 y $19.99 hasta $50.00. All purchases are charged directly to active iTunes and Marketplace accounts, depending on device type.


How much does it cost to link and use on five devices?
You can link up to five Apple or Android devices at no cost. If you want to use a different device and you have reached your limit of five, sign out of one of the devices.


¿Cuánto cuesta llamar a destinos internacionales?
The rate is based on the location that you calling and whether it is a mobile or landline phone number. To check rates, tap Más y luego presiona Tarifas. Verify the rate entering a phone number or tapping on the Contacto icon to select from your address book.


How do I purchase credit?
All talk time purchases are charged directly to your iTunes account for Apples and Google account for Android devices. You can purchase talk time in increments of $4.99, $9.99, $14.99 y $19.99 (not to exceed $50) and you can purchase and use talk time on any of your linked devices.

IMPORTANT: For Apple users, talk time credits do not expire. However, for Android users, talk time credits expire one year from the date of purchase. All requests for refunds are handled by iTunes (Apple) and Android Marketplace (Android).

  1. Presiona Más.
  2. Presiona Agregar crédito.
  3. Selecciona $4.99, $9.99, $14.99 o $19.99 (total credit cannot exceed $50).


I received: Cannot verify receipt of iTune Purchase. Is my purchase complete?
You may receive this message if the connection is interrupted during your purchase. To determine whether your purchase completed, check your balance. If you balance does not reflect your purchase, redo your purchase.

Apr 28, 2017 - Drivers have to be installed in a specific order. How to reinstall drivers in the correct order. Install all of the chipset drivers, rebooting after each. Aug 16, 2015 - Hello. Your image above is showing the drivers listed under 'other devices'. What drivers are listed under the 'Network adapters' category? Get drivers and downloads for your Dell Inspiron 3521. Download and install the latest drivers, firmware and software. Dell inspiron 15 3521 network controller driver.


Does my talk time (Account Credit) expire?
Talk time credit for Vonage Mobile is handled differently, depending on whether purchased through the Apple store or Google Marketplace.

  • For Apple:
    No. Credits purchased through Apple do not have an expiration date.
  • For Marketplace:
    Yes. The talk time credit that you purchase through the Marketplace expire 1 year from date of purchase.


How do I check to see how much credit I have remaining?
You can check your credit balance from within Más o Contactos.


How can I find the latest per minute rates?

  1. Presiona Más.
  2. Presiona Tarifas.
    If you tap Contacto icon:
    1. Select a contact.
    2. Tap the phone number to verify.
    3. Presiona Consultar tarifa.
    If you enter phone number: Presiona Consultar tarifa.


How can I check the rate for the person that I am calling?

  1. Presiona Contactos.
  2. Tap the contact you want to call. Info for that contact is displayed, including the per minute rate to call them in cents.
  3. Tap the Teléfono icon to place call.


Can my Vonage Mobile calls be included on my Vonage bill?
No. Purchases of talk time for Vonage Mobile is paid through active Apple and Marketplace Store accounts only. However, if you have Vonage home service, download the Aplicación Extensions® y lleva tu teléfono residencial de Vonage contigo vayas donde vayas. There is no need to purchase 'talk time' and if you place a call that is not included in your Vonage calling plan, the charges are displayed on your bill.


How can I verify that I am placing a free call or Chat message?

  1. Presiona Contactos. Calls to all contacts that have the orange Vonage logo next to their name are free as are Chat messages to other Vonage Mobile users.
  2. Sort all free calls in your Address Book by tapping Free Calls, which is located at the top of the screen.


If I purchase Vonage Mobile credit, will it be charged based on the exchange rate for my country?
Purchases through iTunes and Android Play Store are based on where your home country is set. However, per minute International rates are billed and displayed in USD (US Dollars).


Does the purchase of a $4.99, $9.99, $14.99 y $19.99 calling credit include taxes?
Taxes on purchases are handled by the Apple and Marketplace Stores. These taxes, if any, are determined by the billing address and whether you live in a state that imposes a tax on digital goods.

Realizar y recibir llamadas
When I place a call, what is displayed on outbound Caller ID?

Download Vonage Extensions App For Android Computer


Download Vonage Extensions App For Android Download

If you are using a tablet, the primary phone number of the account for the Vonage Mobile is displayed.
How do I use the Vonage Mobile app when traveling internationally?
Make sure the Vonage Mobile app is set to Solo Wi-Fi by tapping Más

Download Vonage Extensions App For Android App

and then

Vonage Mobile App For Iphone

Configuraciones de llamadas. To avoid incurring charges from your mobile carrier, do the following:
  1. Activa la configuración Wi-Fi de tu teléfono.
  2. Conéctate a una red Wi-Fi y realiza llamadas.


Do I need an international calling plan on my mobile phone to make calls with the Vonage Mobile app?
No. International calls made with the Vonage Mobile app are placed over the Vonage network and you will not be billed by your mobile carrier for these calls.


What features are available when I am on a call?
Your features work the same as those found on your Apple or Android device, which include:

  • Mute
  • Teclado
  • Altavoz
  • End Call
  • Video
  • Speaker (available if device is not paired with a Bluetooth headset)
  • Media (available if device is paired with a Bluetooth headset)

Vonage Phone App

How do I place a call and check per minute rate?
  1. Tap the Contactos icon to open the address book. All calls and chats with contacts who have the orange Vonage symbol are free.
  2. Tap the contact you want to call. Info for that contact is displayed, including the per minute rate in cents, if the customer is not a Vonage Mobile user.
  3. Tap the Teléfono icon to call.


How are my Contacts managed?
Vonage Mobile syncs the Contact list with the native Apple and Android address book each time you open the app. New contacts added through the Apple or Android smartphones address book will be automatically updated in the Vonage Mobile contact list. You can also add new contacts to your existing Apple or Android address book using the share contact feature.

How can I am tell if I am calling a contact for free?

  1. Presiona Contactos. Calls to all contacts that have the orange Vonage logo next to their name are free.
  2. Sort all free calls in your Address Book by tapping Free Calls, which is located at the top of the screen.

How do I get incoming calls on all of my linked phones?
Any incoming calls that ring the primary phone number of the account for the Vonage Mobile app also rings on up to five Apple or Android devices linked to the account. Pick up the call on any linked device that you choose.

Vonage Extensions App Download


Can the Vonage Mobile app receive calls from Vonage Home customers?
No. However outbound calls to Vonage Home customers are free. Call received from non-Vonage Mobile app and Vonage Home users will be picked up by your mobile carrier (native dialer).


I downloaded in my country (outside of U.S0 but when I placed a call, I received message'You have dialed an invalid number'. ¿Por qué?
Either the phone number was misdialed or the correct format is not used when dialing. As Vonage is not considered a local carrier in international locations,you may have to dial the full international number when placing in country calls. This will enable your local carrier to route the call properly. If you are dialing from your Contact list within the Vonage Mobile app, you must change your entry to this format. Changing the entry in your Vonage Mobile Contact list does not affect your ability to place the same call from your native address book.

From Vonage:
Your new Vonage VoIP phone service is here. And you can take it anywhere. As a Vonage Customer the Extensions app brings your home phone to your iPhone. Download now and you can make and receive home phone calls on up to two phones over Wi-Fi or 3G/4G. (Push Notifications required). Features. Make calls from your Vonage home number on your iPhone (New). Calls to your home phone ring on up to two smartphones at the same time -answer whichever one is more convenient (New). VoIP allows for business and home phone service, or calls on the move. Save with your Vonage internet calling plan wherever you are - unlimited international calling to 60+ countries with some plans. Use WiFi calling to make online phone calls and save cell minutes, avoid roaming charges when abroad and reach people when there's poor coverage. Know who is calling you on your Vonage number - the app will use your contact book to tell you who is calling. Uses your contact book for easy, one touch dialing. Do Not Disturb - Easily turn on and off calls to the app (New). Keep your mobile number private - Caller ID will show your Vonage number. (New). Choose which number to display as your Caller ID - Home or Mobile. Block unwanted calls to your Vonage line from your Recents or Call Settings. (New). Boomerang - for international callers. No more missed call & callback frustration. Automatically connects to selected contacts using YOUR Vonage VoIP number - at no charge to them. (New). Getting Started. Download the Vonage Extensions VoIP app to your iPhone. Enter your mobile number, your Vonage VoIP phone number and your account password. View the tour and accept push notifications to receive inbound calls. Note: Vonage VoIP service required. Reasonable Use Policy applies to unlimited calling. Extensions usage is combined with home phone usage under the policy. See www.vonage.com/reasonable_use_policy from more details. Calls made from mobiles may use airtime and incur charges, depending on your mobile plan. Pat: http://www.vonage.com/corporate/press_patents. php.

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