Upload Speed Is Faster Than Download
It’s an age-old question: Why are my download speeds so much faster than my upload speeds? To answer that we need to hop in the time-machine to the days of dial-up modems. Don’t worry, we won. My laptop and iPhone download speed were more than 30 times slower than my desktop’s download speed! On the other hand, the upload speed was roughly the same on all devices. Yevgeniy: I ran into your blog post 'Got slow download but fast upload speeds over wireless? Here's a fix.' I have some info you may find useful.
Is your upload faster than your download with your Internet connection? This is a fairly obscure problem that seems to have started happening again. Here’s how to test to see if you’re actually having a problem, and how to fix it.
If your upload speed is slightly faster than your download speed, it’s not worth worrying about. On a symmetric Internet connection where the two are supposed to be the same, I expect to see them within about 10 percent of one another, and if download slightly outpaces upload, it’s not hurting anything. But if upload is faster when it’s supposed to be slower, something weird is going on.
Check your benchmark
If you have a high-speed connection, such as a fiber-based Gigabit connection, most of the web-based speed tests will benchmark upload speed much higher than download. The browser-based tests are extremely demanding on your CPU. Unless you have a top of the line system, it’s affecting your scores. I also find the tests are overly sensitive to the type of network card you have.
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For best results, install the native Speedtest app for your operating system and test with that, rather than using their web site. You’ll find the results are much more consistent, and I find they much more closely match what I experience online with my high-speed connection. This is something I’ve covered before. But in my case, even though my system was benchmarking poorly, I wasn’t experiencing slow download speeds that matched my benchmarks.
Don’t use wireless
Wireless connections have a great deal of overhead, and on high-speed connections, it shows. Plug your system straight into your router with a CAT5e or CAT6 Ethernet cable to run your tests. Back when 25 megabits was a fast connection you could get away with testing over wireless. But that’s not the case today.
Plugging into a switch that’s plugged into your router can affect your results. The effect could be positive or negative, depending on how good your switch is. My $40 Ebay switch actually seems to help. You might want to try it both ways and see if it makes a difference. But I wouldn’t expect your switch to be causing fast uploads and slow downloads. I would expect a switch problem to affect speeds in both directions.
Upload faster than download after all that? Try this
If you can still upload faster than download at this point, there are two possibilities. It will depend on your network hardware.
Try turning off QoS
If you have your own router, try disabling QoS on your router. QoS can cause lots of odd speed issues, and frankly, in my experience QoS tends to cause more problems than it solves. In the hands of someone who really knows what they’re doing, QoS may be able to do a lot of good. But that describes exactly one person I’ve ever met. It’s not me and it’s probably not you.
If you don’t see anything in your router’s user interface regarding QoS, try a Google search to see where the setting is and how to disable it. Sometimes it’s buried.
It might be your residential gateway
In the case of AT&T Fiber, where AT&T provides a black box that you can’t really configure much, sometimes a defective residential gateway can cause weird issues with download speeds faster than upload. If you’ve tried using the native app plugged straight into the gateway and you still see slow downloads, contact AT&T. They can test your gateway, and if it’s defective, they’ll replace it for you and won’t charge you for it.
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If your home or business internet upload speed is slow, make sure you're getting the upload speed for which you're paying your internet provider. Understand whether you have asynchronous service, which provides faster download speeds than upload connectivity, or synchronous service, which divides bandwidth equally.
Consider switching from Wi-Fi to a wired network, and make sure your computer is free of malware and other software that may be using your connection without your knowledge.
Internet Upload Speed
Uploading means to send files or other data from your computer to a server or another machine on the internet. You might do this to publish business documents and other materials like videos, images and music. A faster upload speed can help you get information out there faster or support live streams from your home or business.
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If your upload speed isn't where you want it to be, there are steps you can take to increase throughput and get the speed you're looking for. You can do some of these things yourself, while others require working with your internet service provider.
You can find a variety of online speed-test tools to test your upload and download speeds. You may want to run these to determine whether you're getting the advertised speeds from your internet provider. Then you can decide whether you need to contact your provider to upgrade your service or first take steps to get the speed you're paying for.
How To Increase Upload Speed Windows 10
Synchronous and Asynchronous Service
Many internet service providers, especially those offering home internet, sell what is called asynchronous internet service. This kind of service allocates more bandwidth to downloading files than uploading them. It's useful for users who spend more time streaming media or downloading web pages than creating their own content, but it can be detrimental if your hobby or business depends on uploading data.
Check your contract or your internet provider's customer home page to determine whether you have synchronous or asynchronous service. Consider shopping around for a package with synchronous service if you plan to do many uploads.
Wi-Fi and Wired Internet
Wi-Fi connections are often slower than wired ones because of limitations on bandwidth in the wireless protocols and because of the potential for interference with Wi-Fi from other devices on your network and other sources of radio noise.
If you're using Wi-Fi and you find your connection slow, consider switching to a wired connection. Most routers and modems support standard Ethernet cables to connect your devices.
If you must use Wi-Fi, make sure your computer and router support the latest Wi-Fi standards and there aren't other devices on the network potentially making it default to a less sophisticated version of the standard. Try to use a Wi-Fi channel with fewer other nearby networks on it, and place your computer as close as possible to the router, with few obstacles in between, to reduce interference.
Cable, DSL and Fiber
Different types of internet connections provide different maximum upload speeds. Fiber-optic connections are often the fastest broadband connections of all, followed by cable modem and DSL service. Satellite and wireless internet providers are generally slower. Fiber providers are also more likely to offer synchronous service.
Talk to your internet provider and any others serving your area if you're unhappy with your service. See what options are available that might deliver you faster upload and download speeds.
Malware and Other Software
If other software on your computer is using your internet connection, it may slow your uploads down. Scan your computer for malware with trusted security software, but also consider other software that might be downloading updates, uploading data or otherwise using your connection.
Disable unnecessary software when you're working on a critical download or upload to conserve bandwidth.
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About the Author
Steven Melendez is an independent journalist with a background in technology and business. He has written for a variety of business publications including Fast Company, the Wall Street Journal, Innovation Leader and Business BVI. He was awarded the Knight Foundation scholarship to Northwestern University's Medill School of Journalism.
Photo Credits
- Medioimages/Photodisc/Photodisc/Getty Images